The Cat-and-Mouse Game of Predatory Pricing

So a woman walks into a store to buy a smart speaker. She sees that the speakers are selling for 20 bucks. “Wow,” she exclaims, and asks the store owner, “How can you sell these for such a low price?” The store owner responds, “Well, actually, each speaker costs us 30 bucks.” The woman says, “Then how do you make a profit?” The owner responds, “We make up for it on volume.” The woman says, “That's illegal!”

I want to get a good deal! You want to get a good deal! Everyone wants to get a good deal! Low prices are a good thing, right? Well, sometimes they might be a bad thing.

As you might know, various tech leaders were called before Capitol Hill last week to answer questions from lawmakers. One exchange was particularly interesting. Representative Jamie Raskin asked CEO Jeff Bezos whether Amazon priced the Echo speaker below cost. Mr. Bezos responded, “Not its list price, but it's often on promotion. And sometimes when it's on promotion, it may be below cost, yes.” That's not the most artful of answers, but to summarize: Amazon sometimes sells the Echo at below cost.

Isn't that a good thing? We like low prices, right? In the same way that a shaving company can give away the razor and profit from selling the blades, surely Amazon can lose money selling a smart speaker, but make money by ensnaring you into the Alexa ecosystem. Their profit might come from selling your usage data, encouraging you to buy more expensive Alexa products, or just generally giving you a warm and fuzzy feelings about Amazon thus encouraging you to buy more things from them. What's the problem?

Well, there's this thing called predatory pricing. That is when a company (and I am not implying that Amazon is doing this so please don't sue me) prices a product at a price that undercuts a competitor's ability to successfully sell a competing product. You can see that a bigger company could easily use that technique, absorbing losses for a time, to drive a small company out of business. When the competitor is gone, the prices go way up, of course. That practice is called predatory pricing and it is illegal. Interestingly, when an overseas company manufacturers and sells a product for less than a domestic company can make and sell it for, that is called Globalization.

Patrick Spence is the CEO of Sonos. He is not a big fan of Amazon or Google, and Sonos is involved in various litigation against Google. Regarding pricing of Echo smart speakers, in an interview with Protocol, Mr. Spence said, “That's predatory pricing,” and “That's illegal,” and “You gotta stand up to bullies.”

So where do you stand on the issue? On one hand, think of all the good things that big companies bring us. For starters, we benefit from the lower prices they offer, not just during price wars, but all the time, from their economy of scale. Competitive pricing is everywhere and leads to healthy competition, and that in turn drives innovation. Even if Amazon put all other smart-speaker companies out of business, and then jacked up their prices, soon more nimble competitors would appear with products that were better, and at a lower price. It's the free market, baby.

On the other hand, no one likes bullies. It doesn't seem fair that big companies can absorb losses and bankrupt a smaller competitor. Philosophically, morally, that's just not right. If we allowed that to happen, then eventually only the biggest companies would remain, and they would monopolize their markets, and take full advantage of them, hurting consumers. In order for capitalism to work, we need to regulate it. We need to protect competition, not allow it to be destroyed.

So, according it its CEO, Amazon sometimes sells the Echo below its cost to manufacture. Is Amazon a shaving company giving away the razor and selling blades, or a big company unfairly acting against smaller competitors?

Hmmm, that's a good question. I guess we could ask Alexa.

COMMENTS
jeffhenning's picture

...But he is close.

20 years ago, Bezos was one of those tech guys that was professing the democratizing power of the internet and pushing for serious controls on personal privacy for web denizens. He also seemed to care for his employees.

Two decades later, he only cares about money, pure and simple. Nothing else matters. He hasn't lost his soul, he allowed it to become totally corrupted by his personal greed. He is the epitome of a person that has become the polar opposite of his younger self.

I always thought Bill Gates was a larcenous a-hole from the start, but Bezos has sunk so much lower that the comparison is laughable.

I use Amazon for video and buying stuff when necessary, but I would never have any piece of their hardware in my house. I am not going to buy a listening device from them that, I'm quite sure, they frequently use to hear what's going on with their customers. That capability has already been exposed.

It's a fact that every one of the pieces of hardware that has Alexa tech can store and send audio recordings to Amazon. I don't know about you, but I find that more than a bit Orwellian.

So, when it comes to Amazon using its clout to crush all competition, I truly believe they are doing that. Sony and Panasonic did that in the 70's and 80's with TV's before the government stopped them. Why wouldn't Amazon do the exact same until they are stopped? And make untold billions in the process?

Google and Amazon need to be broken up like Standard Oil and AT&T were. Anything less is unacceptable.

John_Werner's picture

So the company that failed to pay sales taxes for most of a decade to most areas of the US practices predatory pricing. Wonders never cease.

Never trust a bookseller that wants to be your grocer, your clothier, your hardware store, your auto parts store, your electronics store, your office supply store, your health and beauty store, your sporting goods store, your home furnishing store, your kitchen and home appliance store, dive shop (I admit I threw this one in), and supplier by subscription of all things heard, seen and consumed. Oh yean, and whose owner also owns the Washington Post. Geez Wally, it's worse than I thought.

prerich45's picture

Bought a Ring on sale for $69 and received an Echo Dot for FREE!!!! It serves as the voice to my ring...informing me of people at the door or around it.

trynberg's picture

Yes, this type of behavior should be illegal, and the laws should be enforced. Unfortunately, we are effectively an oligarchy now, so we shouldn't expect real enforcement anytime soon.

The natural result of any "free market" is exactly the opposite. Capitalism must be strongly regulated to protect...capitalism.

Consumers play a big role in this. Supporting large companies instead of smaller ones to save a few pennies (see every local community where a Walmart was built) inevitably leads to this situation.

hk2000's picture

They may say it's under cost, but I doubt it.
Amazon sells a lot of things cheaper than you'll find anywhere else! I'm not only talking about similar products, but even the same exact products you'll find cheaper at Amazon than at your local shop, is that illegal too? If not, why not? Isn't Amazon in that case doing to small merchants what you claim they're doing to small manufacturers?

Barb Gonzalez's picture
I always like a bargain but would pay more to know that the little guy is safe. Where are morals and ethics in business???
X